FAQ

What is Dinners Ready?

Dinners Ready is here for your convenience. A frozen meals company offering high-quality, premium ready-to-eat dishes. Our products are made with fresh, natural ingredients, prepared by experienced chefs, and frozen to preserve flavor and quality.

How do I place an order?

You can place your order directly on our website. Browse our menu, select the dishes you want, and add them to your cart. Once you've made your selections, proceed to checkout and follow the instructions for payment and delivery.

What is the delivery time frame?

Order before 4 PM, for Dubai next day delivery.
For Abu Dhabi, Monday, Wednesday and Friday Deliveries.

Can I schedule delivery for a specific date?

Yes, during the checkout process, you can choose a preferred delivery date. We will do our best to accommodate your request.

Do the products need to be thawed before consumption?

Yes, we recommend thawing the dishes before preparing them. Follow the preparation instructions on the packaging for the best results.

How should I store the products?

Our products should be stored in the freezer at -18°C (0°F) or below. Always check the expiration date before consumption.

Are the products suitable for special diets?

We offer a variety of options for different dietary needs, including vegetarian, vegan, and gluten-free dishes. Ingredient and allergen information is available in each product description on the website.

What should I do if there's an issue with my order?

If there's any issue with your order, please contact our customer service immediately. We're here to help and will resolve any problems as quickly as possible.

What payment methods are accepted?

We accept various payment methods, including credit cards, debit cards, and online payments. Available options will be shown at checkout.

Can I cancel or modify my order after confirmation?

If you need to cancel or modify your order, contact us as soon as possible. We will try to accommodate your request, but we cannot guarantee changes after confirmation, especially if the order is already in the shipping process.

How can I contact customer service?

You can contact us via email, phone, or live chat available on our website. Our customer service team is available to assist you Monday through Friday, from 9 AM to 6 PM.